Secretarial services, including facsimile and photocopying, safe deposit boxes, concierge / bell services, international currency exchange, 24-hour security, 4 levels of sheltered and open car park, health centre with massage, sauna, steam bath, gym and karaoke rooms, La Fiesta Ballroom Dancing at Ebony Hall 5th Floor every Friday (7:00pm-12:00am), Games Palace, an independently operated amusement center located at basement level.

Designed with the frequent traveller in mind, our Executive Health Centre provides a refreshing haven for guests tired out by a day's sight-seeing, or from attending endless business meetings. It comes complete with sauna, steam bath, relaxing massage and gymnasium.

The centre offers several private rooms with karaoke singing facilities. The rooms vary in sizes and can accommodate from 5 to 30 people. The karaoke rooms offer a wide selection of songs and provide one of the best sound systems in the city.

The Excelsior Ballroom which is located on the 14th Floor commands a panoramic view of Ipoh City. Newly renovated, it can accommodate up to a maximum of 500 people depending on the sitting requirements. The Ballroom can be set up into three (3) different sizes to cater for your various needs. Besides the Ballroom, there are two (2) other function rooms Eureka, and Ebony. We also provide the latest audio-visual equipment for seminars and meetings.

Dulang Coffee House - With its modern classic design providing a cosy atmosphere and live entertainment, the Dulang Coffee House is the perfect place to enjoy     authentic local and international cuisine. Besides appetizing choices from the ala carte menu - buffet breakfast, lunch, hi-tea, dinner and supper   are served daily.

The Deli Cake Shop - The Deli Cake Shop in the Dulang Coffee House serves freshly baked cakes, pastries and breads for eating in or take-away.

Sonata Lounge & Bar - Sonata Lounge is just the perfect place to sit back and relax with your friends. The bar is a popular drink station where the city's elite gather to socialize. The lounge & bar offer a wide variety of liquor brands and an exciting list of cocktails and beverages. A versatile live band entertains with sweet melodies and popular tunes.

Sonata Grill - A place for good western food in a cosy setting.

The Palace Chinese Restaurant - well known in Ipoh for Cantonese cuisine and specialty dishes such as the Tenggalan Steamed Fish. Our menu offers a wide choice of ala carte specials, signature dishes and set lunches, all expertly prepared by our highly experienced Chefs. The restaurant can sit a maximum of 600 people banquet style and is popular for wedding, annual dinners and functions, be it for associations, schools or private function. In addition to the main dining area, there are eleven private rooms available to guests where dining and conversation can be enjoyed in privacy.